Terms & Conditions

These Terms and Conditions of Use apply to the Express Water website: expresswater.com. The Site is the property of Express Water, Inc. By using the Site, you agree to these Terms; if you do not agree, do not use the Site.

Express Water reserves the right to change, modify, add, or remove portions of these Terms, at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Express Water offers features, products, and services through the Site that may have additional guidelines, terms, and agreements.

Electronic Communications

By using the Site, you are communicating with us electronically and are thereby consenting to receive communications from us electronically. We may communicate with you via email or by posting notices on the Site. Your use of the Site constitutes your consent that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on or made available through the Site, such as text, graphics, logos, button icons, images, videos, audio clips, documents, and data is the property of Express Water or its content suppliers and is protected by United States and international copyright laws.


In addition, graphics, logos, page headers, button icons, scripts, product names, product model numbers, and service names included in or made available through the Site are trademarks or trade dress of Express Water in the United States and other countries. Express Water's trademarks and trade dress may not be used in connection with any product or service that is not Express Water's, in any manner that is likely to cause confusion, or in any manner that disparages or discredits Express Water. All trademarks not owned by Express Water that appear on the Site are the property of their respective owners.

Risk of Loss

All purchases of physical items from Express Water are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

License and Access

Subject to your compliance with these Terms, Express Water or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Site. This license does not include resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of expresswater.com or its contents; or any use of data mining, robots, or similar data-gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved and retained by Express Water or its licensors, suppliers, publishers, rights holders, or other content providers. Neither the Site, nor any part of the Site, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Express Water's express written consent. You may not frame or utilize framing techniques to enclose any part of the Site. You may not use any meta tags or any other "hidden text" utilizing Express Water's trademarks or trade dress without the express written consent of Express Water. You may not misuse the Site. You may use the Site only as permitted by law. The licenses granted by Express Water terminate if you do not comply with these Terms.

Your Account

The Site includes online cart and checkout which allow you to purchase products online. If you are under 18, you may only use the Site with the permission of a parent or guardian.

Express Water does not specifically solicit or market to children. In accordance with the Children's Online Privacy Protection Act of 1998, a child under the age of 13 shall not register as a user, nor shall the child enter personal information on the Site. In the event Express Water receives verification that it has collected and published personal information from an individual under the age of 13 without parental consent, Express Water will delete that information from the Site as soon as is reasonably practicable.

Reviews, Comments, Communications, and Other Content

Visitors to the Site may post or submit reviews or other content so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious or objectionable to any party, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or links. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of the posted content. Express Water reserves the right (but bears no obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant Express Water nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Express Water and sublicensees the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Express Water for any claims resulting from content you supply. Express Water has the right but not the obligation to monitor and edit or remove any activity or content. Express Water takes no responsibility and assumes no liability for any content posted by you or any third party.

Express Water Subscription - Cancellation Policy

Express Water subscribe and save customers are entitled to discounted replacement filters automatically shipped to your door at regularly set intervals. We will charge your credit card  per the month option you select for the duration of the program. You will receive a new filter and receive free shipping. By clicking the button to add to your cart with filter subscription, you consent to having your credit card be billed at the selected interval for replacement filter(s). You acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. We may submit periodic charges without further authorization from you until you cancel your subscription or change your payment method. 

This program does not constitute a contract, there are no termination fees. You may cancel your subscription in the customer portal or by emailing us at support@expresswater.com. Cancellations made through your customer portal must be submitted by 4:00 PM PST on the day before your next order is scheduled to process. Cancellation requests via email must be submitted by 4:00 PM PST on the day before your next order is scheduled to process. If your order is scheduled to process over the weekend, your email cancellation request must be submitted by 4:00 PM PST on the Friday before that weekend. If you cancel after the cutoff, you will still be charged for and receive the next shipment.